Request to delete your Video Conference recordings
One of the benefits of using REANNZ’s video conferencing service is that you have the ability to record your session. It’s simple to do, and you can either set it to record when you schedule a meeting or you can start recording on the fly.
A side effect of this is that just like the hard drives on your computer, our recording server can fill up if those recordings aren’t deleted.
The server is nearly full
For the first time, that server is nearly full. There’ll soon be no more room.
As you may be aware, your video conferencing agreement gives us the option to delete recordings after two weeks. We figure that this will give you time to download the recordings you want to keep, as well as enabling us to continue to offer the recording option to all video conference users.
We thought we should remind you of this before we do anything. If you have a recorded video conference still on the server, please download that video conference now (if you haven’t already done so and need to keep a copy) and delete it from the server yourself.
Doing so will save us from having to delete anything on your behalf. If we do have to delete anything, we’ll start with whatever has been on the server longest.
How to download and delete
Only the person who organised the video conference can download and delete the recording. To do this, go to this page: http://sds.karen.net.nz and click the Watch Recording tab.
Each recording listed will have a series of icons as in this image: 
To save your recording, click this icon:
To delete your recordings, click this icon: 
and choose Delete from the options available.
Further information
You can find further information on the REANNZ website, in the Video Conferencing section.
This quick reference card gives you an overview of video conferencing, including managing recordings, and you can view the video conferencing Terms and Conditions here.
If you have any questions or would like to discuss this with us, contact Desi Ramoo at desi.ramoo@reannz.co.nz.
KAREN Video Conferencing Service is open and free to use for anyone affected by the Christchurch earthquake. The service is operational and available for people to link to and from Christchurch from any national and international point to help and assist with the Christchurch earthquake and to assist with any meetings that need to get transferred to video conference.
As a result of Saturday’s earthquake in Canterbury, the AVCC video conferencing helpdesk is closed. The KAREN Video Conferencing Service is fully operational and running as normal.