Tagged: service

REANNZ Network Service Enhancements

Our engineers have recently completed a thorough review of our network architecture. As a result, we’ve identified actions we can take to increase network resiliency, provide greater flexibility in services, and implement the hardware / software upgrades necessary to support the community’s expansion and traffic growth. Over the next few weeks, we will be putting these plans into action.

In particular, we expect the following changes to occur:

  • The rescheduled addition of extra 10Gb/s capacity to the Auckland switch
  • Software upgrades across all network equipment
  • Replacement of core routers for enhanced stability, functionality, vendor support and reduced operational costs overheads
  • Architectural changes to an MPLS-based core infrastructure for increased resiliency to failures and better traffic engineering
  • Introduction of a new link between Avalon and Christchurch for improved resiliency across Cook Strait

Some of these upgrades will cause short outages or disrupt traffic flowing across the network. While these interruptions can not be avoided, we will work with you to mitigate the impact of these outages as much as possible.  So that you can plan accordingly, REANNZ will provide specific outage notifications once the exact dates and impacts of each change are finalised, we publish this information via our “noc” mailing list, on our website and on the REANNZ Event calendar.

We are excited by the enhanced level of service these changes will provide for members, and we appreciate your understanding while these improvements are made. If you have any comments or concerns, please contact us at operations@reannz.co.nz.

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REANNZ Internet New Pricing

REANNZ delivers reduced Internet pricing to our members

At the outset of the REANNZ Internet service we committed to our membership that we would regularly review the price of the offering and pass on any savings. We have conducted a review of the service and are delighted to be able to offer reduced pricing to every new and subscribed member.

For more information on REANNZ Internet, how you can have this service delivered to you, and how you can benefit from an outstanding commodity Internet deal, see our website.

Did you know that REANNZ has a dedicated and growing team of network engineers available to help you get the most out of your connection and to support deliver of this service? If you are planning an internal network upgrade, have specific data to move between locations or are just looking to tune for speed contact us at operations@reannz.co.nz.

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REANNZ Internet has been launched

We’re very pleased to announce the launch of REANNZ Internet, which delivers the entire Internet to our members at a substantial cost saving.

Basic facts

REANNZ Internet:

  • is the cheapest that is available to our members
  • enables subscribed members to access all internet routes via their KAREN connection
  • makes use of the KAREN infrastructure
  • is unfiltered, giving you the ability to select your own filtering solution (we can help!)
  • was briefly called the KAREN Research Internet Service while in development.

Successful trials

REANNZ Internet has been trialled with two of our members (the Crown Research Institute Scion and Massey University). The process for implementation was the same for each, and included a consultation phase during which REANNZ worked with each in turn to plan how the implementation would work.

This consultation process was described by REANNZ Network Engineer David Brownlie as “Very necessary. It allowed us to plan a way forward and avoid any potential pitfalls.”

REANNZ then worked with each member to “cut over” from their old Internet Service Provider to the new one (REANNZ Internet) and test that everything was working as it should.

Feedback

The feedback we’ve received has been very positive. Glen Eustace, Infrastructure Development Engineer from Massey University sums it up: “With the move to REANNZ Internet, we have nearly doubled our capacity at a significantly lower cost. It is early days yet as we await the arrival of our internal student body but we believe the new service will be appreciated by all.

“Even considering we were a guinea pig, the migration was uneventful. A few days preparation at both end and a phone call on the day and it was all done.”

Richard Waldin, Information Manager at Scion, agrees: “The transition to the new KAREN-delivered internet service was very successful. The help we received from REANNZ was invaluable, they ensured that the planning and cutover was a success. It took very little effort on our part and our users have had no disruption to services.

“We have reduced our internet costs by at least 60% and we have more capacity and a more resilient service.”

Ready to sign up?

The technology is in place and very sound. Our implementation procedures are effective, but as with any process, practice makes perfect. Repetition will doubtless highlight more efficient methods to achieve the same good results.

So if you’re keen to start realising the benefits (and savings) of getting your Internet through REANNZ and don’t mind helping us bed down our processes a little more firmly, then contact REANNZ to get the ball rolling.

Additional Information

If you need more information, check out the REANNZ Internet section (which includes a FAQs page) on our website.

If you have specific questions or would like to join the growing REANNZ membership or sign up for REANNZ Internet, contact REANNZ.

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REANNZ Internet is here!

REANNZ is pleased to announce the launch of the new REANNZ Internet, which delivers the entire Internet to our members at a substantial cost saving.

This service enables REANNZ Internet subscribed members to access all internet routes via their KAREN connection. It is provided via SNAP Internet, and makes use of the KAREN infrastructure. The service is designed to ensure that KAREN’s white space is preserved so that the advanced nature of KAREN is protected.

Members who choose to subscribe to this new service will contract directly with REANNZ. They can choose the amount of international capacity they require and will receive matching domestic capacity at no extra cost, and there are no establishment fees.

The service will be available from 16 January 2012, and you can join or register your interest at any time.

For more information, check out the REANNZ Internet page.

Email Chris Litten for more information.

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